Help Center

Frequently Asked Questions

🚚 How long does shipping take?

Standard shipping takes 7–14 business days. Express shipping takes 3–5 business days. All orders come with free worldwide shipping and real-time tracking.

📦 How do I track my order?

Once your order is shipped, you will receive a confirmation email with your tracking number. You can use it on our Track My Order page or directly on the carrier's website.

🔄 Can I return or exchange my order?

Yes! We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Contact us at supportvantoraluxury@gmail.com to start your return.

💳 What payment methods do you accept?

We accept PayPal, Visa, Mastercard, and other major payment methods. All transactions are secure and encrypted.

🌍 Do you ship worldwide?

Yes! We ship to 50+ countries worldwide. Shipping is always free regardless of your location or order size.

📬 I haven't received my order. What should I do?

If your order hasn't arrived within the estimated delivery time, please contact us at supportvantoraluxury@gmail.com with your order number. We will investigate and resolve it immediately.

🎁 Is the packaging discreet?

Yes. All orders are packed securely and discreetly. Our packaging is designed to protect your items and is perfect for gifting.